Privacy Policy for Haiya Security
Effective Date: 30/09/2026
Haiya Security ("we", "us", or "our") operates the website haiyasecurity.co.uk. We are committed to protecting and respecting your privacy.
1. Information We Collect
When you use the contact or quote form on our website, we collect the personal data you provide, which may include:
- Your name
- Your email address
- Your phone number
- Your postcode (quote form)
- Your message or plan preference
If you accept non-essential cookies, we also use analytics and advertising pixels (Google Analytics, Meta Pixel, and TikTok Pixel) that collect technical visit data such as pages viewed, device/browser information, and approximate location. See our Cookie Policy for details.
2. How We Use Your Information
We use form data solely to contact you in response to your enquiry and to provide a quote or information you have requested.
With your cookie consent, we use analytics and marketing pixels to understand site usage and measure advertising performance (for example page views, key service pages, form submissions, and clicks on phone / WhatsApp / email links). We do not sell your personal data.
3. Data Retention
We retain enquiry details only as long as needed to respond and follow up on your request. Cookie and pixel data is retained according to each provider's settings and your browser storage.
4. Data Sharing
Contact and quote forms are processed via Netlify Forms so we can receive your message. We do not sell your personal data.
If you accept marketing cookies, limited technical/event data is shared with Google, Meta (Facebook), and TikTok as processors/controllers of their advertising tools, solely for analytics and ad measurement as described above.
5. Lawful Basis for Processing
Our lawful basis for processing form enquiry data is your consent when you submit the form, and/or our legitimate interest in responding to requests for our services.
Non-essential cookies and marketing pixels are used only with your consent under UK PECR / UK GDPR. You can withdraw that consent at any time via Cookie settings in the footer.
6. Age Restriction
Our website and services are intended for users aged 16 years and older. We do not knowingly collect personal data from anyone under 16.
7. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your personal data (subject to our data retention practices)
- Object to or restrict our processing of your data
- Withdraw consent for cookies or form processing at any time by contacting us or using Cookie settings (this will not affect processing done prior to withdrawal)
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: info@haiyasecurity.co.uk
- Phone: 07448 139172
- Website: haiyasecurity.co.uk